Our country has a very fast-growing and diverse automotive industry that definitely correlates with the youthful percentage of our population that is below 35 years of age, which is over 75%. Data from KEBS over the years has shown that more than 85% of vehicles bought by Kenyans every year are used cars imported from abroad and mainly from Japan and the UK. Taking into consideration the dire state of our Kenyan roads, auto spares and parts are in high demand and so is the growing number of fraudulent dealers and many counterfeit auto spares and parts in the market.
We at KM Auto Spares understand how crucial it is to buy only genuine and original auto spares for your vehicle. Whether it’s for safety, durability, or performance, buying from a genuine and trusted dealer makes all the difference. Let us explore why it is important to buy from genuine and trusted dealers and how you can tell the rear ones from the fraudulent ones.
Why Buy From Genuine and Trusted Auto Spares & Parts Dealers?
1. Safety
Having an original or genuine spare part installed in your vehicle ensures that the vehicle is safe on the road and can never break down unexpectedly. For instance, installing substandard or counterfeit braking system parts can cause the braking system to fail to function as expected. This can endanger the lives of the vehicle occupants as well as the lives of other road users.
2. Quality and Durability
Buying an original and genuine spare part for your vehicle’s make and model ensures that your vehicle gives you good service for a long period of time or sometimes never needing to replace the part again.
3. Long Term Value
Counterfeit spare parts might be cheaper on the onset but they wear out very fast, might damage other vehicle components due to their substandard nature, and can lead to other unnecessary costs. A good example; a counterfeit or substandard water pump can cause the engine to overheat which can ultimately damage it, therefore needing an engine replacement. On the other hand, original and genuine spare parts last longer and makes the vehicle to perform optimally, saving you money in the long run.
5. Peace of Mind
When you buy spare parts from a genuine and trusted dealer; you avoid unnecessary stress, you can always trust your car on the road even when embarking on long distance trips, parts come with warranty and there is no need to worry about losing your money, and the dealer responds promptly and professionally to any issues or concerns.
How to Spot a Genuine and Trusted Auto Spares and Parts Dealer Online in Kenya
1. Check for a Physical Location
A genuine dealer should have a verifiable physical address, a quick google maps search or a site visit should be able to confirm the existence of the business. At KM Auto Spares, we always advise a first time customer who is within Nairobi to pay us a visit before placing the first order. For first time customers not within Nairobi, we always advise them to send someone they trust who is within Nairobi and its environs to our shop to verify our business location.
2. Look for Online Presence
In this digital era, every serious business has an online presence, these may include a website, google business listing, social media pages, and so on. A dealer without any digital presence should not be trusted.
3. Look for Online Reviews/Feedback
A trusted dealer should have online feedback including google reviews, Facebook reviews, Instagram reviews, and website testimonials. Having consistent positive reviews is a sign of trustworthiness.
4. Check for Secure Payment Options
A genuine dealer should have registered business/company payment options such as company pay bill or till number, company bank account, or secure card checkout. Always avoid dealers who only take cash or mobile payments to personal numbers. Having a business/company pay bill or till number, the ability of a dealer to take cheques or offering secure card checkout implies that a dealer has been verified by a payment provider such as a bank.
5. Look out for Unrealistic Prices
When the deal is too good, think twice. Be wary of very low prices, fraudulent dealers usually use the trap of very low prices to lure unsuspecting customers. Market price for the same product is always relatively similar across different dealers due to the forces of demand and supply as well other competitive forces in the market.
What KM Auto Spares Offers.
We are dealers in original ex-Japan (Used in Japan) auto parts as well as brand new genuine aftermarket auto spares which we mainly import from United Arab Emirates (UAE). We are proud to be a trusted auto spares and parts dealer in Kenya and in East Africa at large since 2021. We are located at Kiriye house, along lower Kirinyaga road, Nairobi, Kenya. However, we deliver to all corners of Kenya, Uganda, and Tanzania. We have also shipped to several other African countries such as Sudan, Somalia, Zambia, and South Africa. We continue to receive orders for our parts from many African countries as well as from many other countries across the globe but we are unable to meet these demands manly due to challenges in logistical infrastructure or financial infrastructure or both. Interestingly, we have shipped a few times to the USA and the UK, these was made possible due to the weight of the parts ordered being less than 1kg and could therefore be shipped by air via UPS. The customers were also able to pay via swift money transfer or PayPal.
Final Word
Always take time to verify your dealer, and choose quality over quick deals or quick fixes. The process of verifying a dealer described above only takes not more than 5 minutes and you are good to go. At KM Auto Spares, we offer free advice on anything concerning your vehicle. For instance, more than 80% of vehicle owners in Kenya don’t know the engine that runs in their vehicle, we can always tell you where to get the engine number of your vehicle. We also offer free advice to customers looking to buy used vehicles on which vehicles to avoid which are likely to cause headaches when later looking for parts. Therefore, never hesitate to reach out to us. Rest assured, we never tire; Why? Because we like cars and most importantly we love seeing them on the roads.
Visit us at Kiriye House, Lower Kirinyaga Road, Nairobi, Kenya.
Website: https://kmautospares.com/
Facebook: KM Auto Spares
Tiktok: KM Auto Spares
Phone/WhatsApp: +254723277617
Email: sales@kmautospares.com
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